Frequently Asked Questions

If you can’t find the answer your looking for, please don’t hesitate to Contact Us

 

 

The Old Mill Inn, welcome guests who wish to bring their well behaved dogs with them, Dogs can be left in bedrooms and can go anywhere in the hotel, including the bar/informal eating area. Dogs are not allowed in the restaurant. Access to open fields adjacent of the hotel & lovely walks. To allow us to prepare for their arrival please advise us when booking, by selecting the ‘I’m bringing a pet with me’ option on our booking form. There is an additional charge of £10.00 per room, per stay, to cover additional cleaning costs. The maximum pets allowed per room are 2.

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Check-In

When you book direct, your room(s) will be ready on the day of your arrival from 4pm (all bookings through a third party agent should check their confirmation).

 

Check/Out

On the day of your departure, please vacate the room by 11am.

 

Late Check-In / Check-Out

Sometimes we all wish for a bit more time, with our convienient Early Check In or Late Check Out services that’s what you’ll get. For just £10* you can make your stay more flexible, whether you need to drop off your luggage and go or just want to relax for a bit longer in your room. Simply add these to your booking online or by calling us on: 01900 813148.

  • Early Check In – allows you to check in from 12 noon (normally 4pm)
  • Late Check Out – allows you to check out up until 2pm (normally 11am)

*Subject to availability. Additional charge of £10 per service per room applies.

 

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If cancelled or modified up to 2 days before date of arrival, no fee will be charged, if cancelled or modified later or in case of no-show, 100 percent of the first night will be charged.

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All children are welcome, Children aged 3 and under stay free when using an existing bed. All children above this age require their own bed. From time to time, it may be possible to have an extra bed in a room, please contact us to arrange this.

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Free private parking is possible on site (reservation is not possible).

Vehicles are left at owners risk.

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Free WiFi access is available throughout public areas in additioon to most bedrooms. The Wi-Fi service allows you to stay in touch when you’re away from home, whether you want to search the web, catch-up with friends on Facebook, email or get some work done.

It’s easy to connect, just switch your computer or mobile device to ‘wireless’ select ‘Old Mill Inn’ then just follow the onscreen instructions and away you go!

 

If you experience a problem accessing our WiFi service please ask for assistance from the bar.

* Wi-Fi access is subject to availability and compatibility with customer’s equipment.

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No deposit will be taken, however The Old Mill Inn, reserve the right to charge your credit/debit card for the full stay before/upon arrival and any room charges upon your departure.

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Yes – We’re happy for guests to store their bikes in one of our indoor secure storage areas, please let us know your brining a bike before your arrival.

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Yes!

In today’s world, for better or worse, security issues are at the forefront of our thoughts. Our secure online booking portal encrypts your data using 256 bit encryption thereby offering the highest level of encryption and security possible.

This means you can rest assured that communications between your browser and our web servers are private and secure.

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